The Glendale Police Department is pleased to announce the release of a Request for Proposals (RFP) for official police tow services. The City is inviting written proposals from qualified, private contractors, who have a minimum of three (3) years of actual operating experience as municipal tow providers, to furnish vehicles and storage operations as Official Police Tow Services (“OPTS”).
The City of Glendale requires well-managed and financially sound firms with demonstrated experience and technical ability; qualified and trained personnel; secure and well-maintained facilities; updated and reliable equipment; and high levels of customer service and satisfaction to fulfill the requirements and minimum performance standards outlined in the Request for Proposals (“RFP”).
The City is seeking three firms to operate independently within three areas of the City, or “Districts,” which are depicted on a map, on page 5 of the RFP. Under the RFP, a Proposer’s business office, primary storage lot, and secondary storage lot must be located within the City or within one-half mile (1/2) mile outside the City’s incorporated limits.
The OPTS Provider’s primary duty will be: responding, on a first priority basis, to requests for towing services initiated by the City’s police officers and parking enforcement personnel. Typical towing situations include, but are not limited to: removing illegally parked vehicles; towing inoperative vehicles as a result of traffic accidents and mechanical breakdowns; and impounding vehicles for investigation, evidence, or a violation of the law. The OPTS Provider must provide towing and storage services all hours of a day, every day of the year.
The City encourages all towing firms— who are interested in providing the City’s Police Department with high quality towing and storage services— to submit a Proposal.
The City will accept Proposals beginning on Friday, October 23, 2015.
Proposals are due by Monday, November 30, 2015, no later than 4:00p.m.
The RFP can be accessed via the link below.
Lieutenant Stewart Brackin, Police Lieutenant –firstname.lastname@example.org, 818.548.3131
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